PRIVACY POLICY

LIONHEART SPORTS PRIVACY STATEMENT

Lionheart Sports is committed to protecting your private information.  Please read this policy for more information on why we collect your information, what information we collect, and how you can contact us.

This Privacy Statement applies to all websites in the www.lionheartsports.com hierarchy.  Our contact details can be found below or in the “Contact” section of the main menu.

We can always be contacted at info@lionheart-sports.com.  Please direct privacy matters to this address or use the general ‘contact’ through the website.


1. What is the Lionheart Sports Privacy Statement About?

This Privacy Statement outlines how we collect personal information, how we maintain, use, disclose, and secure that information and terminate the information when it is no longer needed.

This document also provides information about your privacy rights along with the general rights and obligations of Lionheart Sports.

Our website provides information about our newsletter.

Users are required to register personal information (name and email address) to sign up for the newsletter.  Acceptance of the Lionheart Sports terms and conditions is a pre-requisite to signing up for the newsletter.

2. Personal Information Held by Lionheart Sports

We only collect personal information that is necessary to give you the best possible Lionheart experience.  The information we have is provided to us directly by you, for the purpose of learning more about Lionheart Sports.

Generally, we keep a record of the following types of personal information from website users:

Information that positively identifies them, such as: name, email address, telephone number, and country.

All collected information is required and used internally for Lionheart Sports only.  We will not share, rent, sell, or exchange your personal information with any third party.


3. Collection of Personal Information

Lionheart Sports will only collect information directly from you.  We do not accept personal information from third parties such as agents or service providers.


4. Use of Personal Information

This information will be used to:

  • Add you to our newsletter mailing list

  • Fulfill administrative functions associated with your purchase order (billing)

  • Assess, process and investigate queries and/or complaints made by you

  • Update your records

  • Monitor who is accessing the website or using services offered on the website

  • Profile the type of people accessing the website

If you do not wish to have your personal information used in this manner please email us to let us know.


5. Opt-Out

If at any point you would like us to stop contacting you, you may remove yourself from our list.  The easiest way to do this is to click “Unsubscribe” which is found at the bottom of every newsletter we send out.  Alternatively, you may send your request for removal to info@lionheart-sports.com and we will make sure it’s taken care of.


6. Protection and Security of Personal Information

We take reasonable steps to protect all of your information.  We have physical, electronic, and procedural safeguards to protect your information.

Lionheart Sports does not store your credit card or bank account details.

We will not share, rent, sell, or exchange your personal information to any third-party or use your information for anything other than practices tied to Lionheart Sports.


7. Rights to Disclose Personal Information

We may disclose your information to other Lionheart Sports departments to better serve you.


8. Correction of Information

We take reasonable steps to make sure your information is correct. If your information is incorrect or changes, please let us know at info@lionheart-sports.com

 Access to Information

Individuals are entitled by law to request access to any personal information relating to them that has previously been supplied to us over the website.  They are entitled to edit or delete such information unless we are required by law to retain it.

We will process requests within a reasonable time frame (between 15 – 30 days)

In certain circumstances, we are permitted by the Privacy Act to deny such requests for access, or limit the access we provide.  If we refuse or limit access to your personal information, we will inform you of the reason why.

Contacting us

If you wish to comment on or query our Privacy Statement, contact us via the respective “contact” page on the main menu or by using the details below:

Lionheart Sports
1660 W. 75th Ave
Vancouver,BC
V6P 6G2

Phone: 1-877-267-1514

Email: info@lionheart-sports.com


11. Changes to our Privacy Statement

Lionheart Sports may change this Privacy Statement at any time.  Not all changes to our Privacy Policy will require the consent of our users (example, security.)